The Mid-Market ERP Decision Risk Map
Where ERP selections go wrong before a contract is signed, and what a buy-side team should insist on seeing first.
Writing and speaking
I write about enterprise systems, store technology, AI governance, and the decisions that determine whether a modernization program lands. Longer pieces are published on the advisory site; the rest appear in trade press and on LinkedIn.
Speaking topics
Retail Pilots That Survive Rollout
Why most store technology pilots succeed and then fail at scale, and how to design a pilot that predicts the rollout.
AI Agents Need Governance Before Scale
The controls that have to exist before an enterprise puts agents near a customer or a ledger.